

FAQ
How to Use Gently massage small amount onto damp face, neck and body twice daily. Leave on for 10 seconds. Rinse thoroughly with tepid water.
Fragrance free, micro-exfoliating cleanser with 1% moisturizing, antimicrobial coconut oil at low pH 4.5 for enhanced dead cell removal.Effectively cleanses without drying skin
Improves luminosity and evens skin tone.
Deep cleans pore
Treats and prevents acne
Gentle non irritating cleanser
100% sulfate-free
100% fragrance-free
All-natural preservative system
Ideal for body breakouts
Calms bikini bumps and razor bumps
Salicylic Acid at low pH: derived from the bark of Birch Trees and also known as Beta Hydroxy Acid, unglues dead skin cells from each other and penetrates the pores and dissolves oil and debris.
1% Extra Virgin Coconut Oil: keeps skin moisturized and soft, while its exfoliating properties help to cleanse pores without irritating the skin.
Active Ingredients: Salicylic Acid (2%).
Inactive Ingredients: Water, Sodium Lauroyl Methyl Isethionate, Sodium Chloride, Glycerin, Cocamide MIPA, Decyl Glucoside, Cocos Nucifera (Coconut) Oil, Cyamopsis Tetragonoloba (Guar) Gum, Aloe Barbadensis Leaf Juice, Salix Nigra (Willow) Bark Extract, Glyceryl Caprylate, Citric Acid, Sodium Hydroxide, Glyceryl Undecylenate.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.