FAQ
How to use: apply morning and evening and before usual face cream on forehead, cheeks, nose and chin and where dilated pores and other imperfections are most visible. Massage the face gently from the centre outwards, avoiding the eye contour area. In the event of direct contact with the eyes and a burning sensation, rinse them thoroughly with cold water. During application, slight stinging and redness may be possible. This is a temporary phenomenon connected with the efficacy of the product.
(VEGAN FORMULA)
Pore and imperfection corrector with shock action enriched
with exfoliating acids.
VEGAN
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.