

FAQ
After cleansing with Soothing Micellar Water, apply a thick layer of mask and allow to soothe for 20 minutes. Rinse off with luke warm water, follow with a DDP soothing serum and cream. AM or PM
SKIN BENEFITS - Diego Dalla Palma Nourishing Soothing Melt-in Mask
IMMEDIATE BENEFITS: ✨ Instant Soothing Relief - Calms redness, irritation, and inflammation on contact 💧 Deep Hydration Boost - Delivers intensive moisture that penetrates skin layers 🌸 Softens & Smooths - Transforms rough, dry texture into silky-soft skin ❄️ Cooling Comfort - Provides immediate relief for stressed, overheated skin
LONG-TERM SKIN IMPROVEMENTS: 🛡️ Strengthened Skin Barrier - Ceramides rebuild and fortify your skin's natural defense system 🔄 Enhanced Skin Repair - ProSENSE peptides accelerate healing and regeneration ⚖️ Balanced Skin pH - Restores optimal skin balance for healthier complexion 🌿 Environmental Protection - Ectoine shields against pollution and UV stress
TARGETED SKIN CONCERNS: • Sensitive Skin - Gentle, hypoallergenic formula safe for reactive skin types • Dry & Dehydrated Skin - Intensive moisture replenishment with lasting hydration • Redness & Irritation - Anti-inflammatory ingredients reduce visible redness • Compromised Skin Barrier - Rebuilds damaged protective barrier function • Premature Aging - Antioxidants prevent free radical damage and support collagen • Post-Treatment Care - Perfect for after chemical peels, microdermabrasion, or sun exposure
VISIBLE RESULTS: 📈 Week 1: Immediate comfort, reduced redness, softer texture 📈 Week 2-4: Improved hydration levels, stronger skin barrier, enhanced radiance 📈 Ongoing Use: Resilient, balanced skin with improved tolerance to environmental stressors
SUITABLE FOR:
All skin types, especially sensitive and compromised skin
Post-procedure skincare routines
Daily use as intensive treatment mask
Seasonal skin changes and climate stress
FREE SHIPPING on orders $80+ across Canada!
Perfect for anyone seeking professional-grade skincare results with gentle, vegan ingredients!
POWERFUL ACTIVE INGREDIENTS:
🧬 ProSENSE PEPTIDE - Advanced peptide technology that calms inflammation and strengthens skin barrier function for long-lasting comfort
🛡️ Ceramide Plus CPX - Essential lipid complex that restores and reinforces the skin's natural protective barrier, preventing moisture loss
🌿 Ectoine - Natural stress-protection molecule that shields skin from environmental damage while providing deep hydration
⚪ Zinc Oxide - Gentle mineral protection with anti-inflammatory properties, perfect for sensitive and reactive skin
🧈 Shea Butter - Rich, nourishing emollient that deeply moisturizes and softens skin texture
💚 Vitamin E - Powerful antioxidant that protects against free radical damage and promotes skin healing
100% VEGAN FORMULA - Cruelty-free luxury skincare that's gentle on your skin and kind to animals.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.