

FAQ
Alcohol free toner, superb hydration for all skin types.
A lifestyle that aims at longevity also improves the appearance of the skin which is the mirror of our general state of well-being and our most extended organ.
To feel and see yourself at your best, slowing down the aging processes and the onset of specific skin problems (dehydration, stains, hyperreactivity, impurities) It is important to take care of the health and beauty of our skin with daily routines that promote deep cleansing processes and cosmetics enriched with active ingredients that simultaneously promote detoxification and cellular longevity.
ACTIVE INGREDIENTS:
• CELL-DETOXIUM: a cell detoxifying active ingredient that promotes the elimination of waste substances and prolongs skin longevity. For more radiant, younger-looking skin. For longer.
• HYALURONIC ACID : Moisturizing and toning.
• REMINERALIZING OLIGOELEMENTS : promote cell regeneration and safeguard optimal skin moisture levels, contributing to youthful, fresh-looking skin.
• PRO VITAMIN B5 : moisturizing and protective.
• AMINO ACID COMPLEX : antioxidant, protective, moisturizing.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.