FAQ
How to use:
Morning and evening, apply a small amount of product on the wrinkles and fine lines of the face, neck, décolleté and hands. Pat until fully absorbed. Apply FilLift Cream. Slightly pinch the skin until the product is completely absorbed. Use the Ko Kobido after product application to stimulate passive muscle exercise and microcirculation.
Firmer and smoother looking skin.
• Well-balanced facial contours.
• Well-defined volume.
• Visibly smoother expression lines.
The firmness booster with plumping effect, ideal as an
intensive treatment for face, neck, décolleté and hands.
VEGAN ACTIVE INGREDIENTS:
5D hyaluronic acid (with five molecular weights: cross-linked, high and low molecular weight, mini hyaluronic acid and glycans).
PolyGlutamic acid, Collalift®18,
Amplified BTX hexapeptide-1,
Dermaplex Peptides, GABA (Gamma-Amino Butyric Acid).
For Normal to Dry Skin.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.