

FAQ
Apply 1-2 drops, massage in gently, follow with Cica Ceramides Cream.
• Soothes the redness and sensation of itching and skin tightness
• Provides comfort and relief to the skin irritated by exfoliants
• Calms and hydrates the skin
• Helps reduce skin redness and promotes a more even skin tone
• Protects the skin from environmental stressors
ACTIVE INGREDIENTS
BETA-GLUCAN: calming and soothing.
BIOFLAVONOIDIS: vaso-protectors, anti-reddening.
ANTI REDNESS PEPTIDE (HEPTAPEPTIDE-10): calming, soothing, vaso-protector.
EPIGALLOCATECHIN: improves micro-circulation, reducing redness.
PANTHENOL (pro-vitamin B5): hydrating and regenerating.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.