FAQ
DIRECTIONS: apply the cream mornings and evenings on cleansed and toned skin, gently massaging into the face and neck until fully absorbed, avoiding the eye contour area.
FOCUS ON PRO HYALURON PEPTIDE
Stimulates hyaluronic acid production at epidermal level: HYDRATION
Stimulates hyaluronic acid production at dermal level: TURGIDITY AND VOLUME
Stimulates fibroblast activity: CUTANEOUS DENSITY
Improves the three-dimensional organisation of collagen: TONE AND FIRMNESS
CONTAINS:
Hyaluronic acids of different sizes with different transcutaneous penetration capacity and action: 3D cross-linked hyaluronic acid (high-molecular-weight hyaluronic acid with cross-links that make it more stable to enzymatic degradation):
creates a transparent 3D film with a tensor effect and is a form of deposition of high and low molecular weight hyaluronic acid on the skin surface
high molecular weight hyaluronic acid (>1000 kDaltons approx.): to retain water on the surface of the skin and make it smooth and protected;
medium molecular weight hyaluronic acid (approx. 400-1000 kDaltons): retains water in the middle layers of the epidermis and strengthens the skin's barrier functions;
low-molecular-weight hyaluronic acid (approx. 50-300 kDaltons): retains water in the deep layers of the epidermis and supports its regeneration processes
mini hyaluronic acid (or fragmented hyaluronic acid), with a very low molecular weight (under 10 kDaltons): with a very high penetration capacity, capable of promoting the regeneration processes of the deeper layers of the skin and stimulating the production of ‘new matter’ with a marked filling and plumping action.
ACTIVE INGREDIENTS:
PRO-HYALURON peptide,
51+3 Hyalu complex,
multivitamin complex (vitamin C, E, panthenol, Coenzyme Q10, vitamin PP),
camelina oil,
plant squalane,
shea butter,
multi-ceramide complex,
fermented Korean angelica,
liquorice,
argan,
shiunko oil.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.