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FAQ
How to Use: After treatment serum, apply to face and neck twice daily. Follow with SPF in the morning. Maybe used day and night.
Antioxidant Lipochroman®: Improve the appearance of wrinkles, uneven looking skin tone, loss of elasticity and skin redness due to dehydration
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Chromabright®: Skin brighteners minimizes the appearance of uneven looking skin tone and age spots while being photo-protective.
Firming Peptides: peptides strengthen collagen to reduce the appearance of fine lines and crow’s feet.
Water (Aqua), Caprylic/Capric Triglyceride, Simmondsia Chinensis (Jojoba) Seed Oil, Cetearyl Alcohol, Glycerin, Dimethicone, Cetearyl Glucoside, Dimethylmethoxy Chromanyl Palmitate, Dimethylmethoxy Chromanol, Tetrapeptide-21, Pseudoalteromonas Ferment Extract, Alanine, Proline, Serine, Xanthan Gum, Potassium Cetyl Phosphate, Carbomer, Caprylyl Glycol, Hexylene Glycol, Butylene Glycol, Sodium Hydroxide, Sodium Phosphate, Anthemis Nobilis (Chamomile) Flower Oil, Pelargonium Graveolens (Geranium) Flower Oil, Lavandula Angustifolia (Lavender) Oil, Phenoxyethanol, Ethylhexylglycerin.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.