FAQ
HOW TO USE: Morning and evening, apply a small amount to the eye contour and make light strokes and patches from the inside out. Avoid direct contact with eyes.
Eye Creme to brighten dark circles, firm and tone.
Vegan Formula;
A delicate, soft textured eye creme. Apply a small amount and gently massage over the 360 eye contour till absorbed.
51+3 HYALU COMPLEX™ contains an increased amount of amino acids which are part of the collagen and elastin structures, in order to stimulate the production of new structural components of the skin.
• diamond lightening complex: gives instant brightness and counteracts the appearance of the wrinkles;
• escin: a vascular protector, increases the resistance of blood vessels and promotes the reabsorption of stagnant liquids
• anti-bags complex: makes the bags less visible for a relaxed and rested look
• chromium-corrective pigments: orange pigments that reduce the visibility of dark circles under the eyes
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.