

FAQ
HOW TO USE: TARGETED ACTION
Apply 10 ml to the areas that need to be treated (face, neck and décolleté), avoiding the eye area. Leave on for 10 min. Remove using cloths moistened with warm water.
RESULTS: Revitalized and radiant, redensified skin.
ACTIVE INGREDIENTS:
• Golden Collagenine: energising peptide complex with colloidal gold, which stimulates the formation of new collagen;
• Hyaluronic acid: creates a moisturising and smoothing microfilm on the surface of the skin, fills fine lines and tightens skin.
• Glycans: precursors of hyaluronic acid, they stimulate the formation of collagen, elastin and hyaluronic acid, with a filling effect on static wrinkles.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.