FAQ
DIRECTIONS: morning and evening, apply a small amount of product to the eye area, lightly patting from the inner corner out. Avoid direct contact with the eyes. Continue applying a small amount to the lip contour and slightly pinch until the product is completely absorbed.
To facilitate drainage of puffy eyes and stimulate gentle passive exercises, roll Ko Kobido with gentle pressure, back and forth over the upper and lower eye contour area. Use between brows as well.
Eye and lip cream for fine lines and wrinkles.
Visibly improves the appearance of
• eye contour puffiness
• droopy eyelids,
• crow’s feet
• expression lines
• vertical lip lines
Targeted beauty action for the eye contour
• dark circles
• puffiness
• soothe your delicate skin
• diminish the look of dark
ACTIVE INGREDIENTS:
51 + 3 HYALU COMPLEX™, Collalift®18,
Amplified BTX hexapeptide-1,
Dermaplex peptides, GABA (Gamma-Amino Butyric Acid),
pilosella and daisy extract (targeting blue-toned dark circles and melanin buildup),
batyl alcohol (soothing).
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.