

FAQ
        How to Use
Apply morning and evening to cleansed face and neck. Gently massage in upward motions until fully absorbed. For optimal results, use as part of the complete ICON Time skincare routine.
      
    
        NO-A.G.E.s peptides (tripeptide-1, acetyltetrapetide-5): they stimulate the production of new collagen and elastin fibres . Fights wrinkles, saggy skin and loss of tone
Pro derma peptides(tripeptide-10 citrulline and alga pseudo alteromonas): they stimulate the production of new collagen and elastin fibres, protecting the resistance and elasticity of the skin. Fights wrinkles, saggy skin and loss of tone. Bio-mimetic peptides
      
    
        Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.
      
    