FAQ
HOW TO USE: Every day, morning and night, use on clean skin. Apply pressure with hands, starting at the sides of the neck, and work from top to bottom. Apply the residue smoothing from the base of the chin, to the neck, down to the cleavage.
RESULTS: More sculpted facial contours, reduced wrinkles on the neck and décolleté, smoother and firmer skin.
Reduction of neck lines 27%*
Firmer neck skin 65%**
Reduction in visibility of neck lines 65% ***
Smoother skin 95% ****
Clinical-instrumental studies carried out on 20 subjects after 30 days of daily application of ICON TIME Intensive redensifying neck and neckline treatment. Statistically significant results.
*Instrumental test with clinical analysis of digital images obtained with Fotofinder Dermoscope Ver. 2.0. Average value.
**Dermatologist’s assessment. Average percentage of improvement in the assessed parameter.
***Dermatologist’s assessment. Percentage of subjects who reported a statistically significant improvement in the assessed parameter.
****Self-assessment test. Percentage of subjects who expressed a positive opinion on the claimed effect.
ACTIVE INGREDIENTS:
• Golden Collagenine: energizing peptide complex with colloidal gold, which stimulates the formation of new collagen;
• V-Contour Complex: sculpts the contours of face and neck, reducing sagging, signs of gravity, neck lines.
• Actigym™: thanks to its draining and fat-burning properties, it gives definition to chin and neck, while reducing sagging and double chin.
• Cross-linked hyaluronic acid tech: creates a three-dimensional film on the skin with a lifting and anti-sagging effect.
• Cupuaçu butter, fermented argan, liquorice and olive oils: nourishing, softening and smoothing.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.