








FAQ
APPLICATION: Apply serum to the base of the upper eyelashes using the applicator brush. The eye should be completely clean of any make-up. Apply once or twice daily.
Will ADOREYES® serum change my eye colour or cause darkening of my eyelid?
No. We do not cause iris or eyelid discolouration. We are delivering the best-enhancing serums without prostaglandins, toxins or carcinogens.
IMPORTANT NOTE:
Only prostaglandin analogue-based serums can change the colour of the iris or cause darkening of the eyelid where the serum is applied. Excessive application of the serum should not change your eyelid colour either. ADOREYES serum does not contain prostaglandin analogues.
KEY INGREDIENTS:
Peptides:
Acetyl Tetrapeptide, Biotinoyl Tripeptide-1, Myristoyl Pentapeptide-17, Hydrolyzed Soy Protein
Amino Acids:
Acetyl Tyrosine, Ornithine HCl, Citrulline, Arginine
Vitamins:
Biotin, Panthenol, Niacinamide, Calcium Pantothenate
Botanical Extracts :
Vitis Vinifera Seed Extract, Cucurbita Pepo Seed Extract, Panax Ginseng Root Extract, Trifolium Pratense Flower Extract,
Conditioning:
Helianthus Annuus Extract, Arctium Majus Root Extract
Damage Control:
Arginine, Hydrolyzed Soy Protein
Other Ingredients: Aqua, Glycerine (conditioning fatty alcohol), Butylene Glycol (conditioning fatty alcohol), Dextran, Polyquaternium-11, PEG-12 Dimethicone (a good water-soluble PEG), Glucosamine HCl, Caprylyl Glycol (conditioning fatty alcohol), Phenoxyethanol (under 0.1%), Hydroxyethylcellulose, 1,2-Hexanediol, Sodium Chloride, Citric Acid (under 0,1%), Disodium EDTA, Sodium Hydroxide (under 0.1%), Disodium Succinate
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.