

FAQ
How to Use
Apply a few drops daily to clean skin on the face and neck. Follow with your moisturizer.
Visible Benefits
• Enhances skin hydration and softness
• Improves the look of firmness and elasticity
• Smooths the appearance of fine lines and uneven skin texture
• Helps brighten and even out the look of skin tone
• Supports skin barrier function and moisture retention
• Provides daily antioxidant protection from environmental stressors
• Leaves skin feeling refreshed, revitalized, and more supple
Hydration & Moisture:
MOISTURE MATRIX COMPLEX
Provides long-lasting hydration with time-release delivery
•Saccharide IsomerateOffers soothing and long-lasting hydration
•Carrageenan (Red Algae)
Soothes and helps retain moisture for a soft, plump feel
BRIGHTENING & ANTIOXIDANT PROTECTION:
• Alpine Plant Complex
Blend of 7 botanicals to help visibly brighten and even skin tone
• Brightening Complex (Stabilized Vitamin C, Olive Leaf, Zinc PCA) - Helps improve skin clarity and discoloration
Kakadu Plum Extract
Natural source of Vitamin C for antioxidant support
• Niacinamide (Vitamin B3)
Supports skin strength, hydration, and more even skin tone
Firming & Anti-Aging:
3D LIFTING COMPLEX
Provides temporary skin-tightening and smoothing effect
• Swiss Glacier Extract
Revitalizes skin's appearance and promotes radiance
• Dolicos Stem Cell Extract
Defends against environmental stress and energizes tired-looking skin
•Liposome Complex (Carnosine, Vitamin E) - Enhances firmness appearance and reduces visible signs of skin fatigue
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.