FAQ
How to Use
After treatment serum, apply to face and neck at night.
• Skin rejuvenating antioxidant
• Smoother more radiant looking skin with regular use
• Nourishes, hydrates skin while sleeping
• Helps improve elasticity,
• helps to tighten skin skin tone
• improves appearance of uneven looking skin tone.
• Gives a more vital and younger appearance to skin
Retinoid:
Easy on the skin form of vitamin A. Boosts skin plumpness, elasticity, and hydration.
Lipochroman® Antioxidant
Lipochroman® is a double-action antioxidant that protects the skin. Supports the skin’s natural defence and repair mechanisms for glowing, healthier, stronger skin and glow.
CoQ10 Antioxidant
Topical application promotes a healthier, more vital and younger appearance of the skin.
Cocconut Oil -
hydrates, leave the skin soft and supple.
Water (Aqua), Caprylic/Capric Triglyceride, C10-18 Triglycerides, Glycerin, Glyceryl Behenate, Ricinus Communis (Castor) Seed Oil, Cetyl Alcohol, Glyceryl Stearate, Candelilla/Jojoba/Rice Bran Polyglyceryl-3 Esters, Dimethicone, Microcrystalline Cellulose, Hydroxypinacolone Retinoate, Dimethylmethoxy Chromanol, Ubiquinone, Lecithin, Pinus Pinaster Bark Extract, Dimethyl Isosorbide, Cetearyl Alcohol, Sodium Stearoyl Lactylate, Glyceryl Oleate Citrate, Hydroxyacetophenone, Caprylyl Glycol, Xanthan Gum, Cellulose Gum, Citric Acid, Citrus Aurantium Dulcis (Orange) Flower Oil, 1,2-Hexanediol.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.