FAQ
Apply AM and PM or as needed. Ideal for dry and very dry hands. Non greasy finish.
Key Benefits
Intense Hydration
Advanced moisturizing complex penetrates deeply to restore softness and suppleness to dry, rough hands.
Long-Lasting Protection
Creates a protective barrier that shields hands from environmental damage and daily wear.
Quick Absorption
Lightweight formula absorbs quickly without leaving sticky or greasy residue, perfect for busy lifestyles.
Anti-Aging Properties
Helps maintain youthful-looking hands with ingredients that support skin elasticity and smoothness.
ACTIVE INGREDIENTS: Snail Secretion Filtrate, jojoba second skin, allantoin, urea, hyaluronic acid, shea butter, rice oil.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.