

FAQ
HOW TO USE: TARGETED ACTION:
Take 1 ml of concentrated serum, corresponding to about 4 doses. Apply evenly to face, neck and décolleté until fully absorbed.
RESULTS: Firm and supple skin, with fewer wrinkles.
ACTIVE INGREDIENTS:
• Golden Collagenine: energising peptide complex with colloidal gold, which stimulates the formation of new collagen;
• 51+3 HYALU COMPLEXTM: Multi-active bio-revitalising active ingredient which restores the optimal level of vital elements essential for cellular communication, as well as targets skin imperfections on multiple levels. For balanced, intensely regenerated skin. In the ICON TIME treatment, the 51+3 Hyalu COMPLEX™ contains a high content of amino acids, which are part of the collagen and elastin structures to stimulate the production of new skin-supporting elements.
• "no-a.g.e.s peptides": a complex of biomimetic peptides which protect collagen and elastin fibres from degradation caused by sugars. They help reduce wrinkles, sagging and loss of elasticity.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.