FAQ
HOW TO USE: shake before using. Morning and evening, on cleansed and toned face, apply with fingertips from the center of the face to countours lightly massaging in a circular motion to promote the absorption of its precious microcapsules.
Then move on to the neck, starting from chin and going down to décolleté. Made to combine with any ICON TIME cream to meet the needs of every age.
Designed to actively improve the appearance of fine lines, wrinkles, emerging and visible signs of aging.
ACTIVE INGREDIENTS:
51+3 hyalu complex, GOLDEN Collagenine,
pro derma peptides,
Cross-linked hyaluronic acid tech,
hyaluronic acid microbeads.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.