

FAQ
Cleanse with Purifying Gel Cleanser, apply 2-3 drops, massage in follow with 24Hr Mattifying Cream
Ingredient Information
This advanced skincare concentrate features a carefully selected blend of cosmetic ingredients designed to:
• Support skin's natural processes
• Complement your skincare routine
• Provide gentle daily care
• Maintain skin comfort
• Offer antioxidant properties
Active Ingredients & Benefits
🌿 Bakuchiol ACN - Plant-based retinol alternative that supports skin renewal 🧪 Salicylic Acid - Beta hydroxy acid that helps with gentle exfoliation 💧 Hyaluronic Acid - Powerful humectant that helps maintain skin hydration 🔬 Probiotic Lactobacilli - Beneficial bacteria that support skin's natural microbiome ⚡ Sulfur-Based Amino Acids - Building blocks that support skin structure 🍃 Trehalose - Natural sugar that helps protect and moisturize skin
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.