FAQ
How to use:
Apply a small amount and massage gently over face, neck. Gentle to use over eye area to remove makeup. Rinse or tissue off. Follow with Pink Avenue fragrance free B3 Toner.
Nourishing and soothing, this cleanser envelopes the skin in a complex of botanical extracts and skin conditioners which resist external influences. Fragrance and color-free.
Aqua (Purified Water), Arachidyl Alcohol (and) Behenyl Alcohol (and) Arachidyl Glucoside, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Cetearyl Alcohol, Glyceryl Stearate, Butyrospermum Parkii (Shea) Butter, Lauryl Lactate, Euphorbia Cerifera (Candelilla) Wax, Symphytum Officinale Leaf Extract, 1,2-Hexanediol (and) Caprylyl Glycol (and) Tropolone, Persea Gratissima (Avocado) Oil, Lonicera Japonica (Honeysuckle) Flower Extract, Camellia Sinensis Leaf Extract, Tocopheryl Acetate, Pimpinella Anisum (Anise) Seed Extract, Octyldodecanol, Ribes Nigrum (Black Currant) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables, Cardiospermum Halicacabum Flower/Leaf/Vine Extract, Tocopherol, Rosmarinus Officinalis (Rosemary) Leaf Extract, Arnica Montana Flower Extract, Algae Extract.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.