Hydra Soothe - A Corrective Serum
hydration, protection in a silky serum formula.
Hydration & Moisture
- Provides long-lasting hydration with lightweight glyolipds that don't clog pores
- Creates a protective moisture barrier to prevent water loss
- Delivers essential fatty acids that help maintain skin's natural moisture balance
Anti-Aging & Protection
- Contains powerful antioxidants (Vitamin E) that protect against environmental damage and free radicals
- Helps reduce visible signs of aging and supports skin repair
- Chromanol derivative provides advanced antioxidant protection
Gentle & Effective
- Formulated to be gentle enough for sensitive skin
- Provides corrective benefits without irritation
- Helps soothe and calm the skin while delivering active ingredients
Dermatologist Formulated
Beauty backed by Science
100% of users showed significant improvement in skin tone evenness and texture after just 4 weeks.
Trans-epidermal Water Loss was reduced by 38% in only 4 weeks.
Skin texture/smoothness improved by 22.5% in only 4 weeks.
Skin tone evenness improved by 20.3% in only 4 weeks.
Healthier looking skin
with a few drops per day
• helps to minimize the signs of aging
• replenIshes lipids of the skin barrier
• calms and soothes itchy, hot dry skin redness
• firms and tones skin
• brightens and clarifies the appearance of all skin tones
• visibly improves the appearance of uneven skin tone
• leaves the skin soft and hydrated looking instantly
replenished
• vitamins energizes the skin
• diminishes the red appearance of dry, stressed skin
Hydra Soothe Image comparison
FAQS
After cleanser, toner, apply 1-2 pumps and massage over face and neck till absorbed. Avoid eyes. Follow with a face cream,
Shipping Information
Which regions do you ship to?
We ship Diego Dalla Palma Professional Skin Care, RVB Lab Makeup in Canada and to the USA, LightStim in Canada, and Eco Pink and Pink Avenue Skin Care to Canada, USA
What are your shipping rates?
Orders of $80.00 CAD or more (before tax) qualify for free expedited shipping in Canada and to the USA. Orders under $79.99 will have shipping charges applied at checkout.
How quickly will my order ship?
Orders placed before 5:00 PM Monday through Friday typically ship within 24-48 hours, in many cases, depending on inventory, same day. Occasionally, shipping delays may occur due to weather or carrier issues. If this happens, you will be notified with an estimated shipment date.
What shipping carrier do you use?
Most orders ship via UPS or Purolator, depending on your region. Far north regions in Canada usually ship via Canada Post.
What type of service do you ship by?
Free shipping orders are shipped via expedited service. You are free to upgrade your service to Express; shipping charges will apply at time of checkout.
How long does delivery take?
Delivery times vary by destination:
- GTA Toronto: 2-4 business days
- West Coast Canada: 5-10 business days
- Northern Alberta, Manitoba, Saskatchewan: 5-10 business days
- USA: 6-14 business days
Please note that remote or rural destinations may take longer, and delays may occur due to local issues, customs, or unforeseen circumstances.
Will I receive tracking information?
Yes, you will always receive a tracking number for your shipment. You can track your order at the carrier website:
Please note that tracking information may occasionally be delayed in real time. If you have concerns, please text or call Suzie at 416-922-0879.
Do you require a signature for delivery?
We require a signature for orders valued at $100.00 or more, and for orders shipping to apartment addresses and businesses. If you are not home at the time of delivery, your parcel may be held at your local post office for signature pickup.
How can I ensure timely delivery?
Please ensure your shipping address is accurate, including your name, street address, apartment number, buzzer code, postal code, and contact information. Errors in your shipping address can delay delivery for several days.
Are there any additional fees for international orders?
For international orders, duties and customs fees apply at the time of checkout (Australia, New Zealand, United Kingdom, United States, Singapore, Taiwan
What is your packaging approach?
Your order is packed with the planet in mind. To minimize our environmental footprint, we use minimal packaging. Pink Avenue and Eco Pink Skin Care products are presented in airtight, secure packaging without extra boxing and wrapping. While we appreciate beautiful marketing packaging, we prioritize sustainability over excess materials that contribute to waste.
Are you responsible for stolen packages?
We are not responsible for theft of parcels left at your door. We recommend ensuring someone is available to receive your package or selecting a signature-required delivery option.
What if I entered the wrong shipping address and did not receive my order?
It is your responsibility to ensure your shipping address is correct. We are not responsible for lost orders due to incorrect or incomplete shipping information submitted by you at the time of your order.
Can I combine discounts with free shipping?
Discounts cannot be combined on a single order. The free shipping minimum of $80.00 applies to your order total after discount codes are applied, but before tax.
Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise indicated. Prices are subject to change without notice. We reserve the right to update pricing at any time due to changes in supplier costs, currency fluctuations, or other factors. The price displayed at the time of checkout is the price you will be charged. If you have any questions about pricing, please contact us at suzie@pinkave.ca.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of purchase. To be eligible for a return, items must be unused, in the same condition as received, and in original packaging.
What items cannot be returned?
The following items are non-returnable:
- Gift cards
- Opened, used, or tampered skincare or makeup products
- Items not in original condition, damaged, or missing parts (unless due to our error)
- Items returned more than 30 days after delivery
- Sale items
How do I initiate a return?
To request a return, please contact Suzie at suzie@pinkave.ca with your order number (or receipt/proof of purchase) and a photo of the item you wish to return. Once approved, you will receive a return authorization number. Please mark your return package with this authorization number.
Where do I send my return?
Please mail your return with a tracking number to:
Pink Avenue Aesthetics
45 Wicksteed Avenue, Suite 280
Toronto, ON M4G 4H9
Please do not send returns to the manufacturer. Ensure your return address is accurate, as we are not responsible for lost packages due to incorrect address information.
Who pays for return shipping?
You are responsible for return shipping costs. Shipping costs are non-refundable. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
How long does it take to receive my refund?
Once we receive and inspect your return, we will email you to confirm receipt and notify you whether your refund has been approved or rejected. If approved, your refund will be processed and credited to your original payment method within a certain number of days, depending on your bank's processing time. You will receive an email notification with refund details.
What if I haven't received my refund?
If you have not received your refund, please first check your bank account, then contact your credit card company, as it may take time for the refund to post officially. Next, contact your bank, as there is often processing time before a refund appears. If you have completed these steps and still have not received your refund, please contact us at suzie@pinkave.ca.
Can I return sale items?
Unfortunately, sale items cannot be refunded. Only regular-priced items are eligible for refunds.
How do exchanges work?
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at suzie@pinkave.ca and send your item to the address above.
What is your policy for gift returns?
If the item was marked as a gift at purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift, or if the gift giver had it shipped to themselves first, we will issue the refund to the gift giver.
Contact Us
How can I contact you about my order?
For questions about your order, please contact us anytime. We respond within 24 hours or less, Tuesday through Saturday.
Email: suzie@pinkave.ca (for the quickest response)
Phone/Text: 416-922-0879
Cyclopentasiloxane, Ethylhexyl Cocoate, Dimethiconol, Dimethylmethoxy Chromanyl Palmitate, , Glycolipids, Glyceryl Linoleate, Glyceryl Linolenate, Tocopheryl Acetate, Lecithin, Water (Aqua), Phenoxyethanol.