Introducing
RVB Lab Makeup Lash and Brow Treatment
An intensive eyelash and eyebrow treatment that is the result of extensive scientific and technological research. The formula is rich in a pool of active ingredientsin percentage of effectiveness that can give greater strength and thickness to the hair, improving the appearance of short and thinning eyelashes and eyebrows. The transparent gel texture, creamy and enveloping, creates a treating film on each hair.
4.5 ml
THE FACTS
4D LASH AND BROW SERUM
An intensive eyelash and eyebrow treatment rich in a pool of active ingredients that give greater strength and thickness to the hair, improving the appearance of short & thinning eyelashes & brows. Its transparent creamy gel texture coats each hair.
Ideal for all women and men, including those with brittle, weak, thin, or short lashes & brows. Safe for sensitive eyes, contact lens wearers, and lash extensions.
PROVEN VISIBLE RESULTS AFTER ONLY 15 DAYS!
ACTIVE INGREDIENTS:
LENGTH & STRENGTH with 4D LASH CPX - 4 Biomimetic peptides strengthen the hair bulb and lengthen the life cycle of the hair allowing it to reach its maximum strength.
RESISTANCE & PROTECTION with CERAMIDES, PANTHENOL, AMINO ACID COMPLEX - Strengthen & protect the hair shaft from external aggressions
VOLUMIZING ACTION with XLASK INTENSIFIER – Biotin peptide that stimulates keratin production for a more voluminous and durable fiber
LENGTHENS
STRENGTHENS
FILLS
Volumizes
OPTHAMOLOGICALLY TESTED, INCLUDING ON SENSITIVE EYES AND CONTACT LENSE WEARERS. PROSTAGLANDIN-FREE
HOW TO USE: Apply morning and night on clean, dry lashes and brows. The amount drawn from a single draw is the total amount recommended to apply on eyelashes and eyebrows. 1. Pull the brush from the tube 2. Apply the serum to the eyebrows first, using the toothed side to comb them one by one, from bottom to top 3. Apply the serum to the lash line, using the smooth side and to the lengths, from the roots to the tips. Frequency of Use: after 90 days of continuous treatments, repeat 2 cycles per year.
Shipping Information
Which regions do you ship to?
We ship Diego Dalla Palma Professional Skin Care, RVB Lab Makeup in Canada and to the USA, LightStim in Canada, and Eco Pink and Pink Avenue Skin Care to Canada, USA
What are your shipping rates?
Orders of $80.00 CAD or more (before tax) qualify for free expedited shipping in Canada and to the USA. Orders under $80.00 will have shipping charges applied at checkout.
How quickly will my order ship?
Orders placed before 5:00 PM Monday through Friday typically ship within 24-48 hours, in many cases, depending on inventory, same day. Occasionally, shipping delays may occur due to weather or carrier issues. If this happens, you will be notified with an estimated shipment date.
What shipping carrier do you use?
Most orders ship via UPS or Purolator, depending on your region. Far north regions in Canada usually ship via Canada Post.
What type of service do you ship by?
Free shipping orders are shipped via expedited service. You are free to upgrade your service to Express; shipping charges will apply at time of checkout.
How long does delivery take?
Delivery times vary by destination:
- GTA Toronto: 2-4 business days
- West Coast Canada: 5-10 business days
- Northern Alberta, Manitoba, Saskatchewan: 5-10 business days
- USA: 6-14 business days
Please note that remote or rural destinations may take longer, and delays may occur due to local issues, customs, or unforeseen circumstances.
Will I receive tracking information?
Yes, you will always receive a tracking number for your shipment. You can track your order at the carrier website:
Please note that tracking information may occasionally be delayed in real time. If you have concerns, please text or call Suzie at 416-922-0879.
Do you require a signature for delivery?
We require a signature for orders valued at $100.00 or more, and for orders shipping to apartment addresses and businesses. If you are not home at the time of delivery, your parcel may be held at your local post office for signature pickup.
How can I ensure timely delivery?
Please ensure your shipping address is accurate, including your name, street address, apartment number, buzzer code, postal code, and contact information. Errors in your shipping address can delay delivery for several days.
Are there any additional fees for international orders?
For international orders, duties and customs fees apply at the time of checkout (Australia, New Zealand, United Kingdom, United States, Singapore, Taiwan
What is your packaging approach?
Your order is packed with the planet in mind. To minimize our environmental footprint, we use minimal packaging. Pink Avenue and Eco Pink Skin Care products are presented in airtight, secure packaging without extra boxing and wrapping. While we appreciate beautiful marketing packaging, we prioritize sustainability over excess materials that contribute to waste.
Are you responsible for stolen packages?
We are not responsible for theft of parcels left at your door. We recommend ensuring someone is available to receive your package or selecting a signature-required delivery option.
What if I entered the wrong shipping address and did not receive my order?
It is your responsibility to ensure your shipping address is correct. We are not responsible for lost orders due to incorrect or incomplete shipping information submitted by you at the time of your order.
Can I combine discounts with free shipping?
Discounts cannot be combined on a single order. The free shipping minimum of $80.00 applies to your order total after discount codes are applied, but before tax.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of purchase. To be eligible for a return, items must be unused, in the same condition as received, and in original packaging.
What items cannot be returned?
The following items are non-returnable:
- Gift cards
- Opened, used, or tampered skincare or makeup products
- Items not in original condition, damaged, or missing parts (unless due to our error)
- Items returned more than 30 days after delivery
- Sale items
How do I initiate a return?
To request a return, please contact Suzie at suzie@pinkave.ca with your order number (or receipt/proof of purchase) and a photo of the item you wish to return. Once approved, you will receive a return authorization number. Please mark your return package with this authorization number.
Where do I send my return?
Please mail your return with a tracking number to:
Pink Avenue Aesthetics
45 Wicksteed Avenue, Suite 280
Toronto, ON M4G 4H9
Please do not send returns to the manufacturer. Ensure your return address is accurate, as we are not responsible for lost packages due to incorrect address information.
Who pays for return shipping?
You are responsible for return shipping costs. Shipping costs are non-refundable. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
How long does it take to receive my refund?
Once we receive and inspect your return, we will email you to confirm receipt and notify you whether your refund has been approved or rejected. If approved, your refund will be processed and credited to your original payment method within a certain number of days, depending on your bank's processing time. You will receive an email notification with refund details.
What if I haven't received my refund?
If you have not received your refund, please first check your bank account, then contact your credit card company, as it may take time for the refund to post officially. Next, contact your bank, as there is often processing time before a refund appears. If you have completed these steps and still have not received your refund, please contact us at suzie@pinkave.ca.
Can I return sale items?
Unfortunately, sale items cannot be refunded. Only regular-priced items are eligible for refunds.
How do exchanges work?
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at suzie@pinkave.ca and send your item to the address above.
What is your policy for gift returns?
If the item was marked as a gift at purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift, or if the gift giver had it shipped to themselves first, we will issue the refund to the gift giver.
Contact Us
How can I contact you about my order?
For questions about your order, please contact us anytime. We respond within 24 hours or less, Monday through Saturday.
Email: suzie@pinkave.ca (for the quickest response)
Phone/Text: 416-922-0879
Peptide-rich formula supports the appearance of stronger, fuller-looking lashes. Gentle daily care for lashes exposed to curlers, makeup removal & styling. With ceramides, biotin peptides & panthenol to condition and support lash health. Lightweight, easy-to-apply lash serum that helps improve the look of lash density.
Duty Prepaid at Checkout
At Pink Avenue Skin Care, we want to make your cross-border shopping experience as smooth and transparent as possible. For our valued US customers, we offer duty prepaid at checkout.
What Does Duty Prepaid Mean?
When you shop with us from the United States, all applicable duties, taxes, and fees are calculated and collected at checkout. This means:
- No surprise fees: The total you see at checkout is the final amount you'll pay
- No customs delays: Your package clears customs faster since duties are prepaid
- No additional charges: You won't receive unexpected bills from the carrier upon delivery
How It Works
When you place an order from the US:
- Our system automatically calculates the applicable US import duties and taxes based on your shipping address
- These charges are added to your order total at checkout
- You pay everything upfront in one simple transaction
- We handle all customs documentation and prepayment on your behalf
- Your order ships directly to you with no additional steps required
Benefits for You
- Complete price transparency: Know exactly what you're paying before you complete your purchase
- Faster delivery: Prepaid duties mean quicker customs clearance
- Hassle-free experience: No need to deal with customs or pay the delivery driver
- Peace of mind: Your skincare products arrive without any complications
Questions?
If you have any questions about duty prepaid at checkout or your order, please don't hesitate to contact our customer service team. We're here to help make your shopping experience exceptional.