FAQ
On dry clean brows and skin, apply with light pressure strokes to fill in and create a brow. Keep the density lighter at the head of the brow and intensify out towards the tail of the brow. Use spoolly to brush and refine the brow look.
Ideal pencil to fill in and shape a brow with fine strokes or a powder brow finish. Lasts all day long.
INGREDIENTS: Stearic Acid, Mica, Hydrogenated Vegetable Oil, Caprylic/Capric Triglyceride, Paraffinum Liquidum, Cetyl Palmitate, Rhus Succedanea Fruit Cera, C10-18 Triglycerides, Hydrogenated Coco-Glycerides, Hydrogenated Castor Oil, Butyl Stearate, Tristearin, Stearyl Heptanoate, Synthetic Wax, Talc, Stearyl Caprylate, BHT, Tocopherol, Ascorbyl Palmitate, Propylparaben, Methylparaben. May contain (+/-): CI 77491, CI 77492, CI 77499, CI 77891.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.