





FAQ
How to use:
Apply a small amount to clean finger tips, work into a rich lather onto entire face. Leave on for 30 seconds, rinse remove with a clean soft cloth or cool water.
Gentle cleansing for rosacea prone, sensitive and mature skin.
VEGAN Ingredients
Water, C12-15 Alkyl Benzoate, Methyl Gluceth-20, Tridecyl Stearate, Neopentyl Glycol Dicaprylate/Dicaprate, Cetyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Lavandula Angustifolia (Lavender) Oil, Tocopheryl Acetate, Aloe Barbadensis Leaf Juice, Polysorbate 20, Phenoxyethanol, Carbomer, Tridecyl Trimellitate, Caprylyl Glycol, Sodium PCA, Ethylhexylglycerin, Hexylene Glycol, Disodium EDTA.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.