FAQ
How to Use
Apply morning and evening to cleansed face and neck. Gently massage in upward circular motions until fully absorbed. For best results, use as part of your complete ICON Time skincare routine.
Made in Italy
• Dermocosmetic Science with High-performance, multi-active products with targeted corrective solutions
• Clean Cosmetics with sustainable formulations
• Proven Results -Efficacy tested
• Formulated in a state-of-the-art research and development laboratory in Italy.
• Each Instrumental and self-assessment tests are conducted by Italian Universities for clean cosmetics with measured performance.
• Dermatologically Tested: Safe for all skin
aqua (water), diethylhexyl carbonate, caprylic/capric triglyceride, glyceryl stearate citrate, cetyl alcohol, pentylene glycol, glycerin, trehalose, butyrospermum parkii butter (butyrospermum parkii (shea butter)), creatine, hydrolyzed glycosaminoglycans, yeast extract, faex extract (yeast extract), tocopheryl acetate, crambe abyssinica seed oil, tropaeolum majus flower/leaf/stem extract, sodium hyaluronate, niacinamide, betaine, ci 77820 (silver), dna, calcium pantothenate, sodium ascorbyl phosphate, ceramide ap, ceramide eop, ceramide np, maltodextrin, tocopherol, solanum tuberosum starch (solanum tuberosum (potato) starch), lauroyl lysine, parfum (fragrance), hydroxyacetophenone, 1,2-hexanediol, caprylyl glycol, xanthan gum, sorbitol, phytosphingosine, cholesterol, disodium adenosine triphosphate, pyridoxine hcl, olive oil peg-8 esters, rna, saccharomyces/copper ferment, saccharomyces/iron ferment, saccharomyces/magnesium ferment, saccharomyces/silicon ferment, saccharomyces/zinc ferment, thioctic acid, ubiquinone, folic acid, panthenol, silica, thiamine hcl, biotin, inositol, glyceryl caprylate, magnesium pca, sodium lactate, copper tripeptide-1, riboflavin, cyanocobalamin, serine, sucrose, urea, glycine, calcium chloride, ornithine, sea salt, alanine, magnesium chloride, threonine, histidine, aspartic acid, valine, proline, lysine, leucine, tyrosine, isoleucine, magnesium citrate, glucosamine hcl, phenylalanine, glutamic acid, arginine, asparagine, citrulline, methionine, taurine, tryptophan, glutamine, cysteine, daucus carota sativa seed oil (daucus carota sativa (carrot) seed oil), daucus carota sativa root extract (daucus carota sativa (carrot) root extract), beta-carotene, helianthus annuus seed oil (helianthus annuus (sunflower) seed oil), triethoxycaprylylsilane, sodium gluconate, lecithin, sodium lauroyl lactylate, butylene glycol, ascorbyl palmitate, sodium starch octenylsuccinate, citric acid, ethylhexylglycerin, carbomer, propanediol, tetrasodium glutamate diacetate, potassium hydroxide, 1-methylhydantoin-2-imide, dipotassium phosphate, retinyl palmitate, uric acid, dimethicone, hexamethylindanopyran, benzyl salicylate, tetramethyl acetyloctahydronaphthalenes, limonene, linalyl acetate, vanillin, benzyl alcohol, linalool, hexyl cinnamal, pogostemon cablin oil, geraniol, acetyl cedrene, pinene, cinnamyl alcohol, mica, ci 77891 (titanium dioxide), ci 17200 (red 33).
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.
