Return, Refund & Shipping Policy 🚚 SHIPPING POLICY Processing Time: 1-2 business days Shipping Time: 3-7 business days within Canada Free Shipping: Orders over $80.00 CAD Expedited Shipping: Available for additional cost ↩️ RETURN POLICY Return Window: 30 days from delivery date Condition: Products must be unopened, unused, and in original packaging Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned Return Shipping: Customer responsible for return shipping costs unless item is defective 💰 REFUND POLICY Processing Time: 5-10 business days after we receive your return Refund Method: Original payment method Partial Refunds: May apply if product shows signs of use Shipping Costs: Original shipping fees are non-refundable unless item is defective 🔄 EXCHANGE POLICY Product Exchanges: Available within 30 days for unopened items Size/Variant Changes: Subject to availability Defective Items: Full exchange or refund available 📞 CONTACT FOR RETURNS Email: suzie@pinkave.ca Include order number and reason for return We'll provide return authorization and instructions This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.