

FAQ
Apply 1-2 pumps of foam to dry skin. Dampen hands. Gently massage onto skin for up to 5 minutes. To keep product activated, wet hands or use with steam to ensure proper slip for massage. Remove with wet sponges or other preferred method.
Panthenol (Vitamin B5) | draws moisture into skin, protects from dehydration during cleansing
Black Cumin & Black Raspberry | rich in Omega 3, 6, 9 to support skin’s suppleness while providing antioxidant protection
Borage Oil | provides essential lipids to smooth rough skin and reinforce skin’s natural barrier
Rosehip | rich in Vitamins A & C, linoleic and linolenic acids, keeps skin smooth and youthful looking
Olive Oil | rich in moisturizing lipids; smooths skin’s texture
Algae & Mugwort | unique anti-sting complex helps reduce discomfort in sensitive skin
Moisturizing Lipids | found naturally in skin, these lipids hold comforting moisture between skin cells
water (base), sodium lauroyl sarcosinate (mild cleansing agent), decyl glucoside (mild cleansing agent), glycerin (hydrating), polysorbate 20 (solubilizer), tocopheryl acetate (antioxidant), panthenol (hydrating), borago officinalis seed oil (barrier repair), laminaria digitata extract (detoxifying algae extract), olea europaea (olive) oil unsaponifiables (barrier oil), tocopherol (freshness preservative), nigella sativa seed oil (omega-rich barrier oil), rubus occidentalis seed oil (omega-rich barrier oil), artemisia vulgaris extract (soothing), rosa canina fruit extract (antioxidant), ethylhexylglycerin (skin conditioner), lauramidopropyl betaine (skin conditioning agent), xanthan gum (thickener), citric acid (pH adjustor), phytic acid (chelator), phenoxyethanol (antimicrobial preservative), fragrance.
Return, Refund & Shipping Policy
🚚 SHIPPING POLICY
Processing Time: 1-2 business days
Shipping Time: 3-7 business days within Canada
Free Shipping: Orders over $80.00 CAD
Expedited Shipping: Available for additional cost
↩️ RETURN POLICY
Return Window: 30 days from delivery date
Condition: Products must be unopened, unused, and in original packaging
Hygiene Products: Due to health and safety regulations, opened skincare products cannot be returned
Return Shipping: Customer responsible for return shipping costs unless item is defective
💰 REFUND POLICY
Processing Time: 5-10 business days after we receive your return
Refund Method: Original payment method
Partial Refunds: May apply if product shows signs of use
Shipping Costs: Original shipping fees are non-refundable unless item is defective
🔄 EXCHANGE POLICY
Product Exchanges: Available within 30 days for unopened items
Size/Variant Changes: Subject to availability
Defective Items: Full exchange or refund available
📞 CONTACT FOR RETURNS
Email: suzie@pinkave.ca
Include order number and reason for return
We'll provide return authorization and instructions
This policy complies with Canadian consumer protection laws. For questions, contact our customer service team.